Muchachos

Two burgers burnt bought 3 peri mayo only received one! No parking
Feb 22nd, 2023

Best grilled chicken in Gloucester..go there regularly..plenty of choice, burgers, wraps, salad and drinks.
Feb 1st, 2023

Delivery was stated as 40-60 minutes, it arrived 1hr 40min later. The food was cold, burnt & bits of the order were missing.
Jan 2nd, 2023

Myself and my family were very fond of the place and have been for a long time until we recieved our food looking like this I went back and he replaced the pitta to then see when I got home my wrap looked exactly the same. 2/4 family members now both have food poisoning because of this. No refund was given and no sympathy was given either. Will never be returning.
Dec 1st, 2022

My friend and I ordered food over the phone and informed them we were coming to eat at Muchachos. We got there, got our meal and requested for pepper because we did not get any, the manager told us we had to pay for pepper in a rude tone, we ignored him, paid for the pepper and ate our food. As soon I finished eating, I asked for hand napkins to wipe the sauce off my hands, the manager offered me blue tissue paper for wiping surfaces, I told him it will not help and asked for saviet paper but he refused to give it to me and told me to go get mine from Tesco's after we had paid for our meal which was very insulting and rude. I was disappointed by his response and told him it was bad customer service next thing he did shocked me as he told us both to get out of his shop and was swearing at us for no reason just because we told him we were not happy with his reactions. This is very bad customer service and I will never recommend anyone to Muchachos restaurant in London road, Gloucester because it can happen to anyone and shows how undisciplined and disrespectful and they only care about your money and not having good morale or standards. The Manager was not mindful of his attitude and how it affected me or what I was going through. I will never recommend that place, they have no morales.
Apr 25th, 2023