Argos Gloucester Quays in Sainsbury's

Nov 28th, 2022

Worst customer service ever. It took us 3 weeks with making calls to them every other day to either replace the tv or give us the voucher as the tv stopped working and we had insurance with them. Once we got the voucher after so much hassle, we bought 85 in tv with them. They said they will give us 45 in for free as a gift. We said ok and paid for the 85 in tv. After that they delivered the 45in tv first and said 85 in one will be delivered later. Few days after the delivery of 45 in tv they said they cant deliver the 85 in tv bcoz they dont have it in stock. Idk how could they not have it in stock if I have already paid for it. To make things even worse, they said now they will refund for the 85in tv but i will have to pay for the 45 in which i didnt want in the first place.
Oct 11th, 2022

AVOID NEVER RETURNING TO THIS STORE USUALLY NEVER HAVE ISSUES HOWEVER STAFF ON 13/09/22 after 5pm ARE RUDE AND DISRESPECTFUL. ! GOT REFUSED TO GIVE BACK FAULTY ITEM AIRPODS DUE TO THE FACT I TOOK IN WRONG BOX AS IT MUST HAVE GOT MIXED UP WITH MY OLD ONE THAT I LOST BEFORE I HAD TO REPURCHASE. HOWEVER TOOK IT BACK AND GOT FALSELY ACCUSED SAYING SERIEL NUMBERS DO NOT MATCH BY STAFF LUCA/LUCY. I SHOWED HER THEY DO MATCH AS APPLE WEBSITE STATES THAT THE NEW GEN AIRPODS DONT HAVE THE SAME NUMBERS AND CAN BEEN SEEN WHEN CONNECTED BY BLUETOOTH. SHE ACCUSED ME SAYING YOU MUST HAVE ANOTHER PAIR MADE ME LOOK LIKE A LIAR AND THEN LATER SAID SHE DIDNT SAY THAT. THERE WAS NO GOOD CUSTOMER SERVICE IN HER SHE STOOD THEIR LIKE A VICTIM SHE NEEDS RE TRAINING HER ATTITUDE WAS HORRIBLE SHE WASTED THREE HOURS OF MY EVENING AS I RANG CUSTOMER SERVICE WHO ADVISED ME TO TAKE TO ANOTHER STORE, I GET THEY HAVE TO BE VIGILANT BUT I SAID LET ME GO HOME MUST HAVE GOT MIXED UP SHE COULD HAVE SAID NO EITHER WAY I WONT RETURN IT TO SAVE ME WASTING TIME. HOPE SHE GETS INVESTIGATED THIS IS NO WAY CUSTOMERS SHOULD BE TREATED I AM WITHIN MY SALES OF GOOD ACT ANY ITEM FAULTY CAN BE TEUTN. ARGOS FIX YOUR STAFFS ATTITUDE AND GUIDELINES. BY LAW IM ALLOWED TO SEND BACK FAULT ITEMS.
Sep 25th, 2022

Staff cant be bothered!
Sep 10th, 2022

Made a purchase online and collected as expected without any issue. Item was returned and refunded without issue.
Sep 7th, 2022