WHSmith

The nicest group of staff all under one roof. Special shout out to Jo. Excellent product knowledge, will go out of their way to help you, store is well stocked, clean, tidy and well organised.
Apr 2nd, 2023

I was sold a demaged item I only noticed it when I tried to slide open the usb and it would not open as it was demaged by stacking under something, when I went to return it,I was approached by a rude store manager jo bullock who refused to give me a refund and told me I did it by myself when I only bought this on 24th December and when I noticed it was demaged they were closed untill 27th December. Very disappointed
Dec 23rd, 2022

Absolute dire service, My grandparents Bought an Amazon voucher off the Gloucester Store for a Christmas present. It didn't work, so I went to return it to the store where it was purchased [27/12/2022]. And they gave one of the worst reasons I have ever heard as to their justification of refusing me a refund, when the receipt is in my dam hand for goodness sake. The Colleague said she needed to ring a 3rd party person to verify the purchase, then followed by saying, and I quote "we cannot refund you today because the bloke is not working on a bank holiday", I'm sorry but if you as a business are open for trade on a bank holiday then why fob people off like that? Not to mention my grandparents are over the age of 80 and are 40 pounds out of pocket, that this trainwreck of a business couldn't give a hoot about once they took their hard earned cash off them, then proceed to reject them a refund when they sell a shoddy product. The Number on which the receipt says to contact in the event of the card not working does not work either, so what hope is there? I insist everybody in the Gloucester area to stay well away from this Company Please because their business practices are rotten to the core, if you are willing to do this to people...
Dec 15th, 2022

Wide range of products, nice display, and good quality. However a HUGE ripoff. Prices are insane. It got to a point where i saw a mechanic pencil being sold at 11 while i bought it from asda at 3. Would only recommend if you like wasting your money.
Dec 13th, 2022

Convenient store with good range of products but is expensive for stationary.
Sep 29th, 2022