Hermina Store

Friendly staff and great range of products at a decent price
Mar 24th, 2023

Had a parcel delivered here for a customer and the store will not give it her stating they havnt had it to which we have both had confirmation its there then also asking for a barcode which they don't need customer still without the parcel not happy
Mar 7th, 2023

Awful experience - went in to collect a parcel, for which I had photographic proof of delivery. The cashier was on his phone chatting to a friend for several minutes before even acknowledging I was there. He then started shouting at me that my parcel wasnt there and I needed to come back a different day. I explained that my partner had just been in to collect the parcel and saw him holding the parcel so I knew it had been delivered. I explained this and the man started shouting in my face that I needed ID. When I provided ID he proceeded to throw the parcel across the counter at me. I left feeling extremely upset and anxious, which is not the way customers should ever be treated. I would strongly advise everyone to avoid this store in future. I notice I am not alone in my experiences at this store as previous reviews state similar experiences.
Dec 23rd, 2022

Had the worst experience ever while collecting my parcel, the person was so rude and kept asking me for barcode where there was no barcode for that collection. I waited there for 20 minutes trying to explain and showing him tracking number and all the emails but he kept saying no, show me barcode Never ever going back there again and wont recommend to anyone either. Very rude !!!!
May 1st, 2022

Apr 14th, 2022