Clearwater Cars

Staff very nice and helpful till theres an issue. Kia rio was delivered filthy inside with food remnants in the creases and dust everywhere, despite staff claiming it had been valeted that day. Damage and scratches to the interior and exterior which was not described. Flat tyres and oil warning light on. Steven in sales refused to refund my deposit of 500 before I reminded customer rights when buying a car sight unseen, a refund was approved but it took a week and countless phone calls with staff chasing for the money because they kept saying no one in management was around to approve it. Very stressful experience and would not recommend.
Mar 7th, 2023

Have been walking to work for a week now. RAC couldn't start the corsa. Paid thousands for a car that according to the garage booked to look at it, may have to be scrapped as the bill will be more than the cars worth. We shall see on the 25th January. If the tow guys can shifr it out of garage. Could turn into a right disaster. Only got 48k on mileage. Disgusting.
Jan 9th, 2023

I've bought two cars from clearwater in the past two and a half years, i think that the cars are priced well and they've given me a good px for mine. I'd say that Stefan and the sales team are great, they're not pushy and they make the experience of buying a car pleasant. However I don't think I'd buy another car from them now just because of the issues I've had with my cars. First car from them broke after 3 months, they fixed it under warranty and it was fine after, couldn't fault them was just one of those things that happen. Second car has just been serviced, quoted over 2K for repairs from my cars main dealer, only had it 10 months, as soon as they drove it they noticed an issue. Again these things happen with cars, but I do remember the car making a droning noise when I bought it originally, i noticed it on the test drive and always since ive drove it, not being a mechanic myself I just assumed they knew better and if there was a noise that I picked up straight away that it must be normal otherwise they wouldn't be selling the car. However the noise I heard was a flexi joint failing which has now cost me a lot of money to put right. In all fairness I didn't bother contacting them this time to see what they could do about it, so maybe they could have sorted it out and changed my view on them. But to be honest from this I have lost all confidence in buying another car from them because servicing was either aware of the issue and thought it was okay to sell in its condition or the servicing team just didn't pick up on it, either way it's not great. Used cars aren't perfect and maybe I was unlucky, but even so, the car shouldn't have been sold with the issue.
Jan 10th, 2023

Jan 4th, 2023

Always good service here
Sep 1st, 2022