Barclays Bank

Barclays Bank

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
10:00 AM - 10:00 AM

Chamber Rating

2.1 - (44 reviews)
7
5
2
2
28
Read Our 44 Reviews

Chamber Rating

2.1 - (44 reviews)
7
5
2
2
28
  • Jane Wadhams

    Got to say sorry to the member of staff this morning who I hounded about my swallowed cash card. (8th Nov 2022). I was panicked because the machine malfunctioned and card got eaten but I assumed wrongly that they could climb into the back of the machine to retrieve the card ,(I remember them being allowed to do this back in the 1980s when it happened before but that was a while back and I suppose things have moved on). SO SORRY TO THE NICE YOUNG LADY WHO I WAS GETTING STROPPY WITH- YOU WERE ONLY DOING YOUR JOB AND ABIDING BY THE LAW. and I have given 5 stars for your patience with me thank you jane
    Dec 2nd, 2022

  • Suat Gun

    Had to go to Gloucester branch today, as Cheltenham branch was closed due to renovations. Had to do a bank transfer after a long wait. Special thanks to Louise who was very helpful and very professional.
    Apr 4th, 2023

  • ROXI

    One single person to be able to make enquires. And that member of staff was very rude and basically told me off for trying to explain what service I need . He did not know about the service I was asking, was reading online and I dared expressing my banking need while he was reading. I felt like a kid being disciplined in school. And im older than that guy. The second member of staff had a go at me also but did end up being nice and helpful in the end. We live in a crazy work. Do these people get any customer service training? Awful service all together, very defensive, unprofessional members of staff. We do not deserve to be treated like this.
    Mar 1st, 2023

  • Rich Apperley

    Female staff are rude counter shut and everyone including the elderly are being forced to use machines there is no customer service, last visit they had me going between machines on oposite side of room repeatedly there is no banking serives at this brach anymore go to citencester might as well close this branch totally.
    Jan 10th, 2023

  • Scott Reid

    Came in to close my ISA and was told I couldn't. After a brief discussion I was again told I couldn't close it. Contacted head office and 5 days later I got my money. The woman I spoke to in branch needs training on procedures and manners.
    Dec 23rd, 2022

Read Our 44 Reviews

About
Barclays Bank

Barclays Bank is located at 18 Southgate St in Gloucester, England GL1 2DH. Barclays Bank can be contacted via phone at (345) 734-5345 for pricing, hours and directions.

Contact Info

  •   (345) 734-5345

Questions & Answers

Q What is the phone number for Barclays Bank?

A The phone number for Barclays Bank is: (345) 734-5345.


Q Where is Barclays Bank located?

A Barclays Bank is located at 18 Southgate St, Gloucester, eng GL1 2DH


Q What is the internet address for Barclays Bank?

A The website (URL) for Barclays Bank is: https://www.barclays.co.uk/help/contact-us/


Q What days are Barclays Bank open?

A Barclays Bank is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM


Q How is Barclays Bank rated?

A Barclays Bank has a 2.1 Star Rating from 44 reviewers.

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
10:00 AM - 10:00 AM

Ratings and Reviews
Barclays Bank

Overall Rating

Overall Rating
( 44 Reviews )
7
5
2
2
28
Write a Review

Suat Gun on Google

image Had to go to Gloucester branch today, as Cheltenham branch was closed due to renovations.
Had to do a bank transfer after a long wait.
Special thanks to Louise who was very helpful and very professional.


ROXI on Google

image One single person to be able to make enquires. And that member of staff was very rude and basically told me off for trying to explain what service I need . He did not know about the service I was asking, was reading online and I dared expressing my banking need while he was reading. I felt like a kid being disciplined in school. And im
older than that guy. The second member of staff had a go at me also but did end up being nice and helpful in the end. We live in a crazy work. Do these people get any customer service training? Awful service all together, very defensive, unprofessional members of staff. We do not deserve to be treated like this.


Rich Apperley on Google

image Female staff are rude counter shut and everyone including the elderly are being forced to use machines there is no customer service, last visit they had me going between machines on oposite side of room repeatedly there is no banking serives at this brach anymore go to citencester might as well close this branch totally.


Scott Reid on Google

image Came in to close my ISA and was told I couldn't. After a brief discussion I was again told I couldn't close it. Contacted head office and 5 days later I got my money. The woman I spoke to in branch needs training on procedures and manners.


Jane Wadhams on Google

image Got to say sorry to the member of staff this morning who I hounded about my swallowed cash card. (8th Nov 2022). I was panicked because the machine malfunctioned and card got eaten but I assumed wrongly that they could climb into the back of the machine to retrieve the card ,(I remember them being allowed to do this back in the 1980s when it happened before but that was a while back and I suppose things have moved on). SO SORRY TO THE NICE YOUNG LADY WHO I WAS GETTING STROPPY WITH- YOU WERE ONLY DOING YOUR JOB AND ABIDING BY THE LAW. and I have given 5 stars for your patience with me thank you jane


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Overall Rating

Overall Rating
( 44 Reviews )
7
5
2
2
28

Write a Review

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