Gillingham HS Pharmacy (Avicenna Partner)

Genuinely shocking, rarely answer the phone, always have to wait an hour plus to collect and the staff have always been rather standoffish and unhelpful. I dont know if Ive been unlucky but I have a repeat prescription so have to go regularly
Mar 1st, 2023

If you want your prescriptions filled before a week then dont go here , they say it takes a week to process!! Theyre rude and unhelpful, they wouldnt t even sell me a thrush treatment because they say Im too old to get it, but not if youre diabetic??
Feb 17th, 2023

Dec 19th, 2022

Usually brilliant service however has been fairly disappointing recently, I went In recently to collect my inhaler which I need to assist my breathing throughout the day. They asked if it was important to which I responded yes I need it to breathe smoothly. Products used for things such as to assist breathing need to be stocked up continuously as if I were to have an asthma attack Id simply have to hope the ambulance arrived promptly.
Nov 13th, 2022

Away on holiday and developed a UTi so contacted 111 and they sent over a prescription to the other pharmacy (peacemarsh) which provided shocking service and argued with me and demonstrated poor customer service. The high street store had been really helpful ovsr the phone and locating the prescription at the Peacemarsh site and was able to get them to miraculously 'find it on their system'. Brought the prescription to the high street store and they didn't have the full script in but was really good and gave me more than enough to get sorted till their order comes in tomorrow and were super helpful and friendly. Would recommend this pharmacy 100%.
Aug 14th, 2022