Boots Pharmacy

Nice friendly staff but they have changed the queing system in the store that has been in operation for many years to an adjacent isle that you cannot see. Waited 10 minutes to be informed that I was in wrong queue and had to move to the new one. Tape still on floor marking out old queuing system. From two in queue to number 6! Total wait time to collect on-line order 25 mins. Why no notices advising customers of the change as I am not a mind reader?
Apr 19th, 2023

Shambles, under staffed and no organisation, even Boots head office and the store manager admitted that service is very poor due to under funding DO NOT USE THIS STORE
Apr 9th, 2023

Very polite,understanding if something is wrong,might have to wait a bit due to being very busy not a problem.
Mar 16th, 2023

Terrible service. Must be the worst pharmacy ever n the UK. Even with 5 people working the queues are long and slow. And their management of prescriptions is a joke. My advice is to go elsewhere!
Jan 18th, 2023

If I could give no stars I would! 2 types of customer visit this store, those for prescription and those for sales. So many complaints about queues as there is no management of said queue. Staffing issues or not if you have 3 members of staff in at all times the queue can be managed, expectations can be managed and overall customer service and satisfaction will be better. Seriously Boots need to address this store. Shockingly bad!. 40 minutes to collect a delivery is just ridiculous, the only reason I waited that long as its christmas presents! No apologies no acknowledgement just rudeness. Will not ever set foot in this store again.
Dec 28th, 2022