Marshall Peugeot Medway

Avoid poor aftercare and will not get back to you on warranty claims! Tried contacting by email, by phone and even visited the dealer in person to resolve a small claim on my warranty. The staff will pass you around to avoid you and your claim, when I did manage to see someone they say they will make your claim a priority and make sure the manager will get back to me. Heard nothing for a week and still do not respond even when calling them again. Unacceptable service in my opinion, in addition to their shocking service they have the audacity to send you a warranty renewal letter when they don't even process your current claim. It just so happens that the warranty renewal cost is the same price as the repair on my car! The best part is they dont have a complaints contact details so they can get away with not having to process it nor deal with any issues when they arise, this not right in my opinion another garage who can get away it poor customer service.
Apr 27th, 2023

Apr 15th, 2023

Always take my car here for service & repair. Have always got on well with the staff they always very helpful. It's just the same as always.
Apr 7th, 2023

Apr 1st, 2023

Mar 28th, 2023