Virgin Media
Chamber Rating
-
B L
THERE IS A COMPANY WIDE ONLINE ACCOUNT ISSUE AT THE MONENT. DO NOT SIGN UP TO VIRGIN MEDIA! READ ALL THE REVIEWS ABOUT "YOU CANT USE THAT PASSWORD" ISSUE BEFORE PURCHASE! I have posted 3x on the forum Called 3 times spending over 2 hours on the phone STILL NO FIX FOR THE "YOU CANT USE THAT PASSWORD" ISSUE!! I tried to complain twice and first time they put it down as a 'WiFi issue'and closed it immediately without telling me. Last week she said she wouldn't log a complaint but would call me back on Wednesday... guess what? NO call back. Fobbed off again. I can't view my bills, change my TV subscriptions, my stream box doesn't work and I can't use tube WiFi. I need to cancel this atrocious service but I can't bear the thought of another hour on the phone to these call centers who don't care and tell you anything to close your complaint.
Jan 22nd, 2023 -
Simon Topley
Lovely place, great facilities.
Oct 13th, 2022 -
Daniellejean cj
Sep 20th, 2022 -
Krzysztof Kosmowski
This is worst service ever, I ask for technical support and they change my package for more expensive. Absolutely no fair play.
Aug 16th, 2022 -
Blessing Umeh
Virgin media are scammers, they give you bill and go ahead taking extra money out of my account, their customer service is so poor and am not recommending them
Jul 16th, 2022
Contact Info
Questions & Answers
Q Where is Virgin Media located?
A Virgin Media is located at Network House, 2 Campus Way, Gillingham, eng ME8 0RR
Q What is the internet address for Virgin Media?
A The website (URL) for Virgin Media is: https://www.virginmedia.com/
Q How is Virgin Media rated?
A Virgin Media has a 2.5 Star Rating from 11 reviewers.
Ratings and Reviews
Virgin Media
Overall Rating
Overall Rating
( 11 Reviews )B L on Google
THERE IS A COMPANY WIDE ONLINE ACCOUNT ISSUE AT THE MONENT. DO NOT SIGN UP TO VIRGIN MEDIA! READ ALL THE REVIEWS ABOUT "YOU CANT USE THAT PASSWORD" ISSUE BEFORE PURCHASE!
I have posted 3x on the forum
Called 3 times spending over 2 hours on the phone
STILL NO FIX FOR THE "YOU CANT USE THAT PASSWORD" ISSUE!!
I tried to complain twice and first time they put it down as a 'WiFi issue'and closed it immediately without telling me. Last week she said she wouldn't log a complaint but would call me back on Wednesday... guess what? NO call back. Fobbed off again.
I can't view my bills, change my TV subscriptions, my stream box doesn't work and I can't use tube WiFi. I need to cancel this atrocious service but I can't bear the thought of another hour on the phone to these call centers who don't care and tell you anything to close your complaint.
Simon Topley on Google
Lovely place, great facilities.
Daniellejean cj on Google
Krzysztof Kosmowski on Google
This is worst service ever, I ask for technical support and they change my package for more expensive. Absolutely no fair play.
Blessing Umeh on Google
Virgin media are scammers, they give you bill and go ahead taking extra money out of my account, their customer service is so poor and am not recommending them