Railside Surgery

Bad experience from receptionist
Mar 31st, 2023

Very helpful and kind no matter how busy they are.
Feb 13th, 2023

Today I had a consultation with Dr Samira Masoud based at the railside surgery. I have an ongoing condition that I have not been able to get any real treatment for, I was beginning to lose hope, after feeling like I was being fobbed off. It is the first time I have felt that someone was listening to me and understood my issues, she offered a different type of treatment and ordered new test. She told me not to be discouraged if this doesnt work and that there are other treatments I can try till I find something that works for me. I actually cried in relief after hanging up the phone. She showed understanding, compassion and empathy. I can not over empathise what a difference this one phone call has made to my outlook on managing my condition
Oct 15th, 2022

Jul 5th, 2022

Since the doctors have joined with others you can never get an appointment and if you do have a few things wrong with you, you will have to make another appointment as its like one thing at the time. By now you should be doing face to face appointment and not always over the phone
Apr 6th, 2022