Town & Country Cars

Quality service from Tobias, was really helpful and was not pushy to make a sale, very friendly. Would recommend to anyone looking to purchase a car.
Mar 27th, 2023

Fantastic no nonsense, non pushy sales. Cars were well presented and Tobias knowledge was excellent!
Mar 21st, 2023

Phenomenal customer service, I was given the advice I needed on how to buy on finance and feel like a got a great deal. I'm loving my new car!
Mar 19th, 2023

Awful - Phoned 6.3.23 to view a car - told I couldnt as needed to be valeted. We'll phone you when ready. (Vauxhall Zafira 2008 Blue 37000 miles Reg HN57 YYP autotrader 3499). Should be tomorrow - contact details left. 8.3.2023 - phoned 9am is car available to view - no unfortunately due to weather getting in and out of shop not done yet cant view, should be later today. called 8.3.2023 - 15.37 - yes car be ready to view tomorrow between 10.30-11. I said blimey that took a long time to valet. nothing said. turned up at 11.45pm after taking day off work and my brother in law to view car - said we were there to view. came out gave us the key. looked at car, turned on etc - asked to go for a test drive - he said about that - well the price is now 3995.00. Said why has it increased by 500, well we did work on it, I said you told me it was being valeted not that it needed work doing to it? No answer to this - I asked what work he said put a sensor in and bits, asked what bits he either didn't know or wouldn't say. NOT once was the price increase mentioned in the phone call, or a call to me today to tell me before I made the 50+ Mile round trip and lost 2 people a days wages. Disgusting regard for customers! Expensive valet and sensor !! Makes you wonder why I wasn't ALLOWED to see the car on monday? Please note they seem to up the price as they see fit and couldn't be bothered to contact me. This is beyond disgusting customer service and rude. Please note this zafira the headlight isn't aligned properly front drivers side, cambelt has never been done. Be careful as they seem to be able to pull prices out of thin air with no regard for customers time etc to view the car. Maybe taking the ...... because I'm female! *UPDATED RESPONSE TO YOUR REPLY Tobias as it doesn't appear you can reply to comments. Please note the price advertised is the price I phoned about on the monday to view the car! I was told it was being valeted NOT works being done. I was happy to view it in the current state AND was MADE TO WAIT without being told that the price would increase by waiting. I tried to view on monday/tuesday and wednesday and was NOT ALLOWED! Yes it was a good deal at 3495 BUT i only asked if the cambelt had been done i WAS NOT expecting you to do it. as this is something that needs doing for the age of the car as per Vauxhall recommendations! Please note this car will not be ULEZ compliant from next year as it states 16 year old or younger. Just so you know. I was not expecting a lot. I had made an appointment to view. In the phonecall on Wednesday 3.45pm ish i was NOT told of the price increase when confirming the viewing for the following day. Dont make out I didnt book an appointment, I did. You did not do me the courtesy of phoning back when I specifically left my details to 1. know when car would be ready etc. You could have done the polite thing and given me forewarning so I would be able to make an informed choice which YOU DID NOT. *** LASTLY I spoke to Vauxhall main dealer and they confirmed the book price (without seeing the car) for that age /model Zafira is infact 3000-4000 - so dont make out its a cracking deal it is the book price for the car and youve gone top end and you know it. 3k would be a cracking deal considering it costs approx 500 for cambelt and labour just FYI
Mar 16th, 2023

Well, what can I say, taken aback by the honesty , couldn't be more helpful, Town &Country cars are that gem of a second hand car dealer . Any and all questions answered, had a car viewing today, was a great car. I had nightmare journey , yesterday from rural Dorset to Hempstead Valley, cos of snow/ice The guys picked me up from my hotel, had viewing, and offered me 5 mile ,lift back to me hotel. Car is soo tempting, I gotta get home , sleep on it, then make a decision , love the car/condition/mileage/history! Hmm, watch this space..
Mar 13th, 2023