Ivy Taxis

I spoke to these guys and booked a taxi to Heathrow Airport for a business trip for 3:45pm last Thursday 23rd of March from chalfont St Peters. I'd been given a quote of 45 pounds and we confirmed again the address before ending the call. Now, not only did no driver show up after repeatedly calling the same number in a panic, I was now going to miss my flight! But when spoken to by the person on the alternate number they were fairly dismissive and instead offered me a fresh booking for a time that would mean missing my flight anyway. No sense of responsibility. I left a voicemail, asking for a call back to explain why this had happened and to this day nothing back whatsoever. I want to support local cab companies but when you are treated like this and let down then you know what? I'll go straight back to uber in future. You have one job, honour your booking or let me know if you can't make it. Dreadful service, avoid!
Mar 15th, 2023

A really great customer service, on time, immaculate car and really good chat. Recommend with extremely high regard and will definitely book again.
Mar 3rd, 2023

Brilliant taxi service. Always cheerful and polite and always on time.
Feb 23rd, 2023

Felt real safe, good discount to go with it
Feb 15th, 2023

Expedient, personable service. Driver, Imran - what a legend!
Jan 20th, 2023