Staithes Garage

Excellent service, Phil and the lads really know their stuff. Thanks again
Apr 8th, 2023

Great service and honest pricing
Jan 11th, 2023

Went to have a check for my 2014 E300 hybrid as there were issues with hybrid functions (no Start/Stop or 'sailing' mode), high fuel consumption and amber 'check engine' on instrument cluster. I specifically asked if they can deal with hybrids and I was told YES, proved that after an hour and a half of waiting they couldn't find the issue. Got charged 50 for nothing!! Spent 2 hours over the internet forums trying to find the issue myself and it proved that the main battery wasn't holding enough charge (on cold weather) and it needed replacement. Replaced the battery myself for a new one (200) and the hybrid functions are back to normal. They might be good for mechanical issues but I would personally avoid for other issues
Jan 1st, 2023

Total perfection from start to fiinish!
Dec 22nd, 2022

The dreaded warning light to drive at low speed and suspension gone on a 68 plate E class Mercedes Estate. The weekend before xmas!! I hadnt used Staithes before as it was a first issue on a newish car with low miles. Dan put the diagnostics on and saw the suspension fault in 5 mins, with a part needed, I was asked if I was happy to leave the car with them for a while. In the taxi home it 'a Mercedes' and he said he used Staithes and they were great which was a good sign.. . My car was fixed the same day within 5 hours of me calling in with the garage already full of Mercedes cars and closing for Xmas in a couple of days.. . This was only possible due to Phil driving to Carlisle to collect a part as there weren't any available locally. Great Customer Service and my car repaired perfectly. The main dealer wanted 200 just to look at my car on diagnostics, delighted I didnt ....Staithes have a new customer ... Service: Steering & suspension repair
Dec 29th, 2022