Virgin Media

So, so disgusting! I totally regret contracting their services. After leaving them, they were still collecting money from my account while they were supposed to refund 57.08 back to me. Never in my life will i recommend them to even my worst enemy.
Mar 23rd, 2023

Poor service. Lack of assistance. Chat useless. They make it impossible to cancel an account, on line...at a media company! Overpriced for the quality. I don't want to be their customer..let me leave! Had enough after 14 years.
Feb 19th, 2023

Not strictly a visit but as a virgin customer (soon to not be) I'm disgusted with their increases! 13% in 2022 now a whopping 17% in 2023!! That's 30% in two years! Unjustifiable and sheer greed! Hopefully they will see a mass exodus of loyal customers given there are now competing broadband firms for speed where virgin previously had the monopoly!
Feb 17th, 2023

Despite endless attempts to contact engineers ,submitting 3 official complaints my attempt to get a part disconnected cable moved from my neighbours gardens,that connect my supply,virgin have failed for 6 months to respond or carry out work .my neighbours are waiting to landscape garden and are immensely frustrated by lack of action for a very simply job. Actually they don't even deserve one star ,service is appalling and my only cause of action is to change supplier . Beyond belief and have run out of ideas to Actually get thus work carried out !
Jan 30th, 2023

Dec 25th, 2022