Brides & Beauty

We would definitely not recommend this shop. My niece purchased her dress back in January of '22 to be told it would be here by September, it wasn't. After numerous emails and un answered phone calls with 3 weeks to go till my niece flew out to Jamaica she got a response that she needed to 'calm down' the dress was arriving on the Friday. When she purchased the dress extra money was payed which was supposed to cover the alterations but Andrea argued that she didn't pay and had to pay an extra 300 on top of what she had already payed, plus extra for the under skirt. When we went for the fitting my niece had asked for a decorative lace trim to be added to the dress for her arms and the seamstress said she had over 30 years experience but had never done anything like that. When the dress was altered we noticed puckering at the seam but we were told it was already like that. It wasn't. That doesn't give you much faith in someone altering your wedding dress. It seemed like everything was an inconvenience and rushed at the fittings which there were 4 of leading up to the collection of the dress which was actually on the morning my niece flew to Jamaica. She was told we will take your photo collecting the dress, that never happened. They just spin you a yarn once they have your money and not once was my niece made to feel special in her dress during this whole experience. Ali the owner leaves Andrea in charge we think think she is very inexperienced and she is rude and obnoxious and at one stage said the veil my niece purchased was 'a bit much'. My niece was upset because of this comment when we left the shop which was also freezing at every visit. When you make a purchase of something that you dont take away from the shop all you expect is a little courtesy and a reassuring update every now and again to put your mind at mind at rest as we all know arranging a wedding is a stressful experience. And also the additional cape that came with the dress was torn and my niece never got the option to check it over before she got to Jamaica as it was already packed by Andrea on day of collection. The staff here including the seamstress who was abrupt at times have no customer care at all. Stay well away.
Feb 6th, 2023

Absolute fantastic experience for us!! Ali planned our whole wedding from helping me to find the perfect dress to flowers, cars and decorations! Ali, Andrea and the team can't do enough for you and they are so friendly!! From the first moment I spoke to them I felt like I had known them for years! Our day was perfect and alot of that was down to this fantastic team
Aug 31st, 2022

After meeting this lovely team in 2019 and two cancelled weddings later I finally get married in 2 days!! Cant thank them enough such an amazing buissnes such a fantastic team from the start to the finish very professional and helped me pick my perfect dress totally in love with it! Thank you so much again to Ali and her fantastic team I will never forget this experience!
Jun 3rd, 2022

Just wanted to say a massive thank you to Alma and Andrea for everything yous did to make our day so special. From the minute we walked into your store we where all made to feel so welcome and the girls where so friendly and nothing was a bother to them. I would highly recommend this shop. Thanks again for everything you did xx
May 23rd, 2022

Most amazing team of ladies, I had no idea what I wanted but they knew exactly what to offer me! So friendly and approachable. Thank you ladies for all you have done xxx
May 17th, 2022