Orchards Health & Family Centre

Disgusting service. My 82 year old grandma who has diabetes. Has had to go a whole week without her medication because of the shambolic practices between here and Thomas pharmacy. Medication was sent last month. The pharmacy said it was given. Both places been sending me back and forth all week. I even changed pharmacist and I still haven't got the tablets. Reception said they would call me back this morning. No call. Trying to get through on the phone is a joke. Unnecessarily long answer phone message. How is it that something so important can be treated so trivial from lazy people who can't be bothered to do their jobs.
Feb 5th, 2023

Good practice from reception team to doctors. On reception a lady called Maureen never likes to book any appointments in so if you get through to her the call is basically a waste of you're time. Everyone else is lovely! Dr Patel is exceptionally amazing with my little one and she's always very very friendly.
Sep 25th, 2022

Do not call their number. It's a premium number so you'll be charged for the call (even if you have unlimited minutes) - very irresponsible for a doctor/dentist to have this sort of number, especially without warning people. Ridiculous.
Dec 13th, 2021

Sep 25th, 2021

No one ever, ever picks up the phone. And whenever I need them, it's closed. No point
Jul 28th, 2021