Farrell Heyworth Garstang

Did they sell our house? Yes. Did they "get the best price possible" as promised? No, they had no involvement in this. They didn't keep in touch (didn't call us for 2 months after an offer) didn't follow up, didn't help us exchange. Many other people we've spoken to have said how their estate agent helped chase the solicitors, and went over and above. We absolutely cannot say that FH went above and beyond. We even had to pull one of the agents off the sale due to issues. Ultimately they'll sell your house and will do what you need but expect to do all of the chasing and they'll take thousands. We had this conversation with Gareth when exchanging and advised we felt let down, he did not take the feedback well and really couldn't care less unfortunately. I wouldn't say don't use them, but know you'll be paying a lot for minimal work. As an example to the above, we had to contact FH the day before completion to ask what the plan was, they hadn't called/emailed and totally left us in the dark. FAO: Jeremy. Did you not read my review?? We are not dissatisfied with the time it took to sell our house, that wasn't my point at all. If you can't be bothered to address my actual points then there's no hope.
Jan 14th, 2023

Gareth and the team provided a first class service. Right from the start they were open, genuine and helpful. The 'proof of the pudding' was in the eating - they delivered as promised and in quick time. I wouldn't hesitate to use them again.
Dec 20th, 2022

Dec 14th, 2022

The Garstang team were brilliant. Kept us informed all through the sale of our house. They helped us sell really fast. Thanks
Sep 16th, 2022

Positive: Professionalism, Quality
Apr 26th, 2022