Temple Fortune Health Centre

I have been with this practice for 35 years. When it changed hands, the staff who handle the administration , front office and telephone enquiries are a nightmare to deal with. The practice manager should have been fired long time ago. I choose to remain with the practice because of a few salaried doctors who care enough to support their patients. This practice was one of the best practices under Dr Rowberrys & Dr Harris management.
Apr 30th, 2023

Just awful on every level - impossible to book appointments, misdiagnosis by doctors
Apr 25th, 2023

I have complex physical and mental health issues and the practice manager calls to ask me why I need so many appointments...stuff you!
Mar 20th, 2023

Cannot get appt online or phone or app. 4 weeks I have been trying without luck with chest infection. Very poor patient service indeed. Have decided to change to another doctor.
Mar 9th, 2023

I have been with this surgery for around 12 years, and when it changed hands, it has been an awful experience. I have a hernia, and was seen by two different GP's there, and did not get a referral to a hospital, they just said it would 'Stay like that', no care about the long-term health implications. I have often been 1 hour on hold on the line on the telephone, just to speak to a receptionist. They were supposed to make a referral to a specialist clinic, they did not send my ultra-sound for 6 weeks, which delayed my being seen, and I am still waiting. only found out about it as I insisted on being given the number, and rang them myself. They are very incompetent, uncaring, and the health department should shut them down. Don't bother registering with them, as they don't care for patients, or their health.
Apr 6th, 2023