TSB Bank

Bank has gone down hill I think this is a deliberate downgrade of services so people get fed up and stop using it then they can justify closing it! Your now expected to carry out all your transactions via the hole in the wall so in theory your aswel off internet banking, not everyone has access to who wants to use this method though and still prefer the personal service only a human can deliver!! Why is the bank closed on a Saturday? For people that work during the week and are unable to get to the bank what options are they left with? Having been a customer for years I feel let down as I'm sure do many others we all deserve better, was ok when we were bailing out the bank's!!! Simply not good enough TSB.
Apr 3rd, 2023

Go in to change money for my business at 9.20am to be told I can't get any change for 15-20mins as the colleague dealing with it is in a meeting with another customer, absolute joke, would take the woman on the front door less than 2 minutes to sort it but no, to much to ask, getting as bad as lincoln, no customer service skills, even asked me to go withdraw it out the wall, even though I had the money in my hand to change, we are business customers and have to pay to do our banking not like a residential customer and this is how you get treated for paying their wages, the only person who seems helpful and speedy here is Ben
Mar 8th, 2023

Very efficient with a concern l had supporting an elderly person
Dec 24th, 2022

Brilliant staff and their is some real good lookers
Sep 8th, 2022

Nov 30th, 2021