Frome, eng Pets

I can not express our gratitude for the amazing care, service and compassion the staff at Highcroft showed my family and I in recent after losing our dog. The staff have ... more

The staff are professional in manner, friendly and welcoming and took very good care of my dog

Positive: Professionalism, Quality, Reliability, Responsiveness, Value

I arranged a meet and greet with Catherine and my 5 year old GSD, Rosie. She took to Catherine immediately and has been going for her walkies with her while I am at work ... more

Angie is amazing. Sometimes, I ask her to walk my dogs at such late notice, and she always accommodates me. The girls love their walks with her and always look forward to ... more

So relieved to finally be able to communicate all our issues with someone who could help Anna is AMAZING and so clear and she fills you so full of confidence as she is in ... more

One member of staff had quite the attitude at drop off, I left feeling very anxious about leaving my puppy there alone with her. The grooming was just OK, will not be ret ... more

Have always loved this place the staff are excellent and fawn over our pets which is precisely what you want! Always upfront and so fantastic when they're talking to you ... more