Boots Opticians

Exceptional and thorough testing. Confidently recommend this branch. Caring staff.
Dec 19th, 2022

For the first time I ordered a pair of close-up glasses for the computer. Unfortunately I didn't specify that I needed to get really close to the computer for fine, detailed work on Photoshop so the prescription wasn't right. I took them back and Boots changed the lenses for me free of charge. I was very impressed with that as Boots were not at fault at all. Very happy with my new close-up glasses and the service and care I always get from Boots.
Apr 23rd, 2022

Highly recommended for everyone who needs a new glasses. Friendly staff and good atmosphere.
Sep 25th, 2021

I would definitely recommend this place to anyone. Excellent experience. Very friendly and professional staff, special thank you to Liz and optometrist who sorted my prescription. Love my new glasses, thank you all.
Jun 19th, 2019

I travelled from Shepton Mallet but it was a waste of time. I was struggling to find frames that were suitable for me and was browsing for at least 15 minutes whilst staff members chatted, in between one of them briefly assisting someone else. There was only one other customer in the store at the time and two staff members working. Neither of them asked me if I needed any help. The store is so small, its difficult to ascertain the fit of different frames in the tiny mirrors provided, so it would have been useful for the staff to have taken initiative and offered help. There were two frames that I liked, but I ended up putting them back as I didnt feel confident in the service. Staff in the Wells store were overbearing which was equally as annoying, so all in all, not too impressed & think I would rather pay more at my local, independent opticians for a better level of service.
Oct 15th, 2022