Optimax London Finchley Road

I had LASIK here recently and went from a -6.5/-8.0 prescription to better than 20/20 in both eyes. Everyone at the clinic has been amazing, the consultation was far better than the others and I was treated like a patient first rather than a customer (unlike some others I went to), being able to talk to the surgeon after the initial consultation before having to commit was a big plus. All the staff I've dealt with were friendly, professional and helpful. The procedure was slick and over fast. And of course big shout out to the surgeon (Mehul Damani) who was great and has now given me perfect eyes after 20 years of wearing contacts/glasses.
Nov 26th, 2022

Bad service, this is clearly a business and not a clinic.
Sep 22nd, 2022

I got a surgery from here, but they left me in shambles after the surgery. The receptionist barely knows what is happening and left me sitting in the waiting room for hours without any aftercare after the surgery leaving me in pain - tearing up my eyes, unable to make my travel home. They discharged everyone but said forgot me -Only to check when I kept complaining multiple times- even then the receptionist asked me- what should she do to me. Felt ridiculously bamboozled by their attitude. Literally have to get back home crying - because of the pain in the eyes. Shambulous after care service for a private institution. Once they take your money, they dont care how you feel. Similar thing kept happening every time I come here for the post appointments. Last time when I was 5 min late because of major traffic incident- they just cancelled the appointment without even consulting or checking with me. Imagine this when you have to travel 2 hours to get to this one appointment from the other side of london for a 5 min appointment- when you already said to them about the eye issues I was having and said it was an emergency situation.
Apr 28th, 2022

I had my eye surgery 8 years ago and I cannot be more thankful with the professionalism at Optimax. Highly recommend!!!
Apr 18th, 2022

Apr 17th, 2022