Burger King

Apr 25th, 2023

After driving 12 miles because I was sent a email for Bogof to be told they dont honour it?We had come along way so decided to have burgers 16+ The restaurant was unclean not one table clear to sit at,only 2 staff serving so wait time 20mins for a Luke warm burger served in a stale crumbling bun. Parking: No problem
Apr 24th, 2023

A cold gregs is better and the staff don't sing baby baby by justing Bieber amd couldn't use my offers amd burger King that sells beef didn't have any beef
Apr 18th, 2023

Terrible experience! DO NOT GO!! Initially I was served by a polite young guy called Dylann, he was professional, courteous and efficient. The store was busy being bank holiday and our food took 15 minuets which was disappointing. I ordered a bacon double Xl, and when our food finally arrived, we sat down, my chips were Luke warm, again disappointing I bit into my burger and was disgusted with the combination of warm beef and FREEZING cold bacon!! I returned my food and requested a refund as I did not have another 15 minuets to wait, Dylan called his colleague for support with the refund, he called her, she ignored him, he called her again, and again and after the third attempt she screamed I CAN HEAR YOU! Very unprofessional. I did not get this ladies name but I imagine she was in her Sixties with white hair. I asked her for a refund but she was not apologetic in any shape or form! I asked for a cash refund so I have not got to wait 3-5 days for the money to return to my account, she told be she would get a manager. The manager joined us, she did not greet me nor apologise. The first thing she said to me was; I car refund you in cash! In a Black Country accent while looking very disgruntled! She was not happy to help or sympathies in and way and was very reluctant to refund me for my meal! The assistant managers name was Rhiannon and I wished to escalate a formal complaint however I can not find any mail addressed to complain to at Burger King, only a physical address so I have decided to vent my frustrations on my Google, where I prefer to upload more optimistic any positive reviews!
Apr 12th, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 Recommended dishes Whopper, Chicken Royale Parking space Plenty of parking Parking options Free parking lot More
Apr 5th, 2023