Castle Shoes Ltd

We visited today to have our daughter measured for her first shoes - what a wonderful friendly experience. The women were clearly very knowledgable and they were brilliant with our daughter, who was smiling in her first shoes in no time! Thank you so much for such fantastic service
Jun 9th, 2022

Love this little shop. Like Olivanders wand shop but for shoes! So much nicer than trekking to Norwich or Ipswich!
May 31st, 2022

Fantastic shop - always really helpful and patient with my many charges! Highly recommended.
Feb 4th, 2022

Very friendly and knowledgeable staff. Lovely atmosphere and super choice.
Jul 20th, 2021

Very very bad after sales service I would not recommend using this place to buy shoes. My wife purchased a pair of shoes saying that they were good for the winter wet weather and when my son whose 3 years old wore it and walked a few minutes in the rain got his entire foot soaked and wet. I went to ask for a refund or replacement or a voucher for a new buy but the owner bluntly said no and she would not entertain any kind of reimbursement of any kind. They by far have the worst customer service. I have shopped around the world and every one from small business to large ones try their very best to help the client. But in this case they would rather not. The shoes were 40 pounds worthless I must say. So I left the shoes at the shop as charity and accepted my loss.
Nov 26th, 2022