Reactive Claims Ltd

Very rude. Won't answer EMails. Try there hardest not to pay out on genuine claims!!!!
Mar 30th, 2023

Absolutely the worst company i have ever dealt with. Even after 6 months and jumping through every hoop, providing every further piece of evidence they asked for, they finally say THEY WILL NOT PAY OUT FOR ANYTHING WITHOUT A RECEIPT. Now you could say that is fine, but who has a receipt for everything in their travel bag? Gifts from other people, tough, not covered. Things you bought second hand, tough, not covered. Changed your bank and now dont have them, tough, not covered. Their communication is rude when you do finally get it, and they may as well sign each email off with a middle finger as they do not care. Emails dont even start with a Hello, just straight into the negatives. AVOID AT ALL COSTS!
Mar 3rd, 2023

Submitted all of the information as instructed via email. Claim was agreed within 2 weeks and money was in my account 8 working days later. Called to confirm that all my information had been received. Phone call was answered after a couple of minutes on hold to confirm that all information was received and the claim would be processed accordingly. Email followed a few days later to confirm that the claim was being paid. Having seen some of the poor reviews I was a little nervous, however I had no cause to be. The only reason I haven't given 5 stars is because the communication could have been better.
Mar 2nd, 2023

Don't buy from this company. Its scam!!!Not paying for people who pay insurance with them.
Feb 26th, 2023

My flight was cancelled and I was left one thr airport for 5 days with my daughter I can't get anything back . What's the reson to have insurance if you can't have anything back. Very poor service.
Feb 12th, 2023