Amouage Lounge

Parking: Lot places to park u car
Jan 25th, 2023

The best of the best
Nov 11th, 2022

Apr 25th, 2022

Apr 14th, 2022

First of all, the pictures are far too generously showcased; it looks like a Kebab/Tea shop located in a prison at best. I went there last night, we stayed 10 minutes. The place has no charm, it looks like its not finished. Patrons on site werent really what youd expect from a place showcasing those pictures. Customer service is REALLY VERY BAD! We came in and it was like a mere hi was not even something they thought necessary. When we asked to be moved to be nearer a heater, our waiter told us the heaters there like he just couldnt be more annoyed that we were freezing in our puffa-jackets because they wont pay a proper heating system for their customers. We moved and the heater was either not working or was left on minimum. This didnt bother our waiter who was more geared onto harassing us to order shishas than to make sure we were comfortable. We asked for a coffee/chocolate/tea just to get warm, he said no shisha/no drinks. Now the biggest issue: these folks are LIARS! I phoned them at midnight, asked if they served alcohol, was told yes, until 1am and were open until 4am. We paid for an Uber and arrived at 12:40am. Our waiter said no alcohol and was trying to argue that I dialed the wrong number which -conveniently enough- wouldnt pick up as I tried to call it back although he confirmed this was the right number when I showed him. My guess is that they said they served alcohol so wed come and hoped we would order something else once there. WRONG BET > we booked another Uber and went to another place that actually respects and cares for their customers. You guys have a LOT to learn re customer service, manners and professionalism.
Jan 24th, 2022