Mail Boxes Etc. Muswell Hill

I use Mailbox reasonably often, most recently for a DHL prepaid return. I paid 5 to use their service, on top of the prepaid amount, which is fine, they're a business and provide a service. For some reason, the item was subsquentially returned to my home address - an additional label had been stuck over my prepaid one. I had to then resend via another DHL service point (which don't charge a 5). I went into see Mail Box to request they return my 5, given the service I'd paid hadn't been delivered, only to be told that they aren't a DHL service point, it must be my or DHLs fault, and refused to refund me. Apparentely 'I should contact DHL for an explanation', as if DHL are going to refund me for additional charges from this service point (that seems only to be a service point when it suits them) Take some responsibility mailbox, I won't be using you again.
Mar 22nd, 2023

Very disappointed with service and pricing. They double or triple price that would cost you sending parcels with DHL or another courier company. I got quoted 35 by DHL next day delivery and they offered me their best price120. Dont use them unless you want to throw your money away.
Dec 16th, 2022

Amazing service from Mo & Yasir. I come here regularly. They are always polite, friendly and serve with a smile even though it must be hard sometimes. Well done guys. Keep up the good work!
Oct 17th, 2022

Great customer service, very friendly and have clear knowledge of what theyre talking about. I shipped a parcel about 3kg in the uk they gave me different options and price was quite good too. Will definitely be coming back here again
Sep 26th, 2022

This place used to be a great alternative to the Post Office as there were never large queues and their prices were competitive. I wanted to send a 2.3kg parcel to the US - first price given was 138, then 85 before I left he said he could do it for 63 thankfully I checked with the UoE a few doors down - 41 tracked and signed for with Parcelforce I went back to MBE to tell the guy- he said, they dont offer this type of Parcelforce delivery. Horrible to feel they are ripping off customers.
Sep 24th, 2022