The Wedding Rooms

Would highly recommend to all. Service was everything you could expect and more and the decorations amazing. So many compliments and transformed the venue, results were simply fab. Massive thanks to Marie!
Aug 18th, 2022

I cannot thank Marie and Rob enough for the 2 events they have decorated for me. Service was exceptional and I wouldnt hesitate to recommend them xx
Aug 5th, 2022

I cannot thank Marie and Andrea enough for the fantastic service they provided for my large event at the weekend. The table dressings were beautiful, so many compliments!, as for the table plans, balloons and order of events, these were just amazing, I would not hesitate to recommend the Wedding Rooms to anyone, they are incredibly accommodating and have an amazing creative side to help add to your vision. Thanks so much for making it a very special and successful evening!.
May 12th, 2022

We booked Marie 2 years before our May 2021 wedding to provide chair covers, organza, gypsophelia, a post box and aisle runner. We had a number of appointments within those 2 years, none of which filled us with confidence as she never had the right documentation out and often talked about other options none of which were relevant to us. Our wedding got postponed to 2022, I contacted Marie a number of times to change the date due to no response, after several months we finally got the date changed. I had to chase a number of times for updated contracts, none of them were ever correct despite contacting on numerous occasions to have colours and quantities updated. The service and professionalism was really poor - despite Marie and her team coming across as really lovely people upon first meeting them so it was disappointing! Things went from bad to worse - for 3 months prior to our June 2022 wedding I contacted Marie via phone and email 10 times regarding when the final balance was due. I received no email response or telephone call back after leaving several answer messages!! The week before our wedding I received an email from Marie informing me that due to final payment failure she was terminating our contract (I had been contacting for a number of months asking for her to confirm when and how to pay the balance!!!). After several heated exchanges via email, Marie refused to take ownership of the diabolical lack of communication on her part. She turned the whole situation around on me and said it was all my fault that I didnt communicate with her which is a lie! The way this business is run is ludicrous. Ive since seen several reviews complaining of the same issues. Marie caused us a lot of stress the week before our wedding as it left us no time to find chair covers etc. but all worked out in the end as West Tower came to our rescue with their chivari chairs - thank goodness!! The Wedding Rooms Formby came highly recommended to us but I certainly will not be recommending to anyone else as the service we were provided with was extremely disappointing! Biggest piece of advice I can give anyone considering TWRF is think carefully before you make a booking
Apr 13th, 2023

EDIT - Please read my review on their Facebook page for the FULL story. have posted this review in the hope that it might make people a little more wary about dealing with The Wedding Rooms, Formby, in the future. Although Marie is no longer selling wedding or bridesmaid dresses I feel I should still warn people to be cautious about using her for their special day as she doesn't take responsibility when things go wrong and she lets you down when you need her, ignoring your calls and text messages. Things happen beyond our control sometimes but it's how they're dealt with that is a true reflection of a businesses integrity. In our experience, The Wedding Rooms have not been a reputable company to deal with and I can only hope that no other bride has to go through the stress and upset that Marie put me through in the run up to my wedding.
Aug 1st, 2022