Mail Order Trees
Hours
Chamber Rating
-
Yasmin Ahmed
Brilliant customer service
Dec 18th, 2022 -
michael kent
Placed an order via their website for 2 Hawthorn trees on 2nd October. Order was acknowledged and advised that despatch would be in 7-10 days. Paid 64.95 each which is a huge saving over my local garden centre. Had no advice of despatch after 10 days so checked the website which said they were very busy and despatch would be in 10-12 days. I phoned when 14 days had passed and my order was being despatched as we spoke. They arrived today in great condition and were really very good trees. Included is a very useful planting and aftercare booklet which would help the less experienced gardener. Very pleased with the price and quality, just please update your email to say up to 15 days before despatch!!
Oct 20th, 2022 -
M Foster
VERY POOR CUSTOMER SERVICE. I placed an order with this company for a tree that was in stock in the middle of August, and four weeks later I am still waiting. Numerous emails and phone messages requesting an update have been ignored so I have cancelled my order. In spite of their supposed staffing issues they don't seem to be having any trouble taking people's money, which just shows a complete lack of respect for their customers.
Nov 3rd, 2021 -
Annette Lowe
Sorbus Aucuparia received 25/08/2021. I am delighted with our 4x 12L Sorbus Aucuparia from Mail Order Trees. All the same height and excellent quality and condition. Received within the advised 10 to 14 days time frame. We are so pleased that we ordered another one. They will look perfect lined up along the back fence of our newly renovated garden Thank you Mail Order Trees for excellent service, quality and value for money!
May 23rd, 2021 -
Peter Robinson
Ordered a tree for my parents from abroad. See pictures for how the box arrived, and for broken branches on the tree that arrived. While it's true that mistakes happen and this tree will probably recover, it's a shame that the response from the company was essentially to say that's too bad, and not offer to replace the tree, or offer a partial refund, etc.
Dec 20th, 2020
Contact Info
Questions & Answers
Q Where is Mail Order Trees located?
A Mail Order Trees is located at 42 Station Rd, Fordham, eng CB7 5LW
Q What is the internet address for Mail Order Trees?
A The website (URL) for Mail Order Trees is: https://www.mailordertrees.co.uk/
Q What days are Mail Order Trees open?
A Mail Order Trees is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Mail Order Trees rated?
A Mail Order Trees has a 3.0 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
Mail Order Trees
Overall Rating
Overall Rating
( 3 Reviews )Yasmin Ahmed on Google
Brilliant customer service
michael kent on Google
Placed an order via their website for 2 Hawthorn trees on 2nd October. Order was acknowledged and advised that despatch would be in 7-10 days. Paid 64.95 each which is a huge saving over my local garden centre. Had no advice of despatch after 10 days so checked the website which said they were very busy and despatch would be in 10-12 days. I phoned when 14 days had passed and my order was being despatched as we spoke. They arrived today in great condition and were really very good trees. Included is a very useful planting and aftercare booklet which would help the less experienced gardener. Very pleased with the price and quality, just please update your email to say up to 15 days before despatch!!
M Foster on Google
VERY POOR CUSTOMER SERVICE. I placed an order with this company for a tree that was in stock in the middle of August, and four weeks later I am still waiting. Numerous emails and phone messages requesting an update have been ignored so I have cancelled my order. In spite of their supposed staffing issues they don't seem to be having any trouble taking people's money, which just shows a complete lack of respect for their customers.
Annette Lowe on Google
Sorbus Aucuparia received 25/08/2021. I am delighted with our 4x 12L Sorbus Aucuparia from Mail Order Trees. All the same height and excellent quality and condition. Received within the advised 10 to 14 days time frame. We are so pleased that we ordered another one. They will look perfect lined up along the back fence of our newly renovated garden Thank you Mail Order Trees for excellent service, quality and value for money!
Peter Robinson on Google
Ordered a tree for my parents from abroad. See pictures for how the box arrived, and for broken branches on the tree that arrived. While it's true that mistakes happen and this tree will probably recover, it's a shame that the response from the company was essentially to say that's too bad, and not offer to replace the tree, or offer a partial refund, etc.