KEDA Leisure

This place has its upside, good service and good response, however this place doesn't serve you the correct order/requirement. You ask for a bath but you get an .
May 12th, 2022

Unfortunately I'm not happy, ordered a St.Moritz hot-tub, processed and payment went smoothly, offered to pick it up once confirmed as I'm close to Folkestone. Received a DPD confirmed delivery for Wednesday and was thinking it was all going swimmingly. Received a few missed calls today and called back to be told that the hot-tub order should never have gone through, the delivery confirmation shouldn't have come through and there was no stock nor alternatives, icing on the cake that the refund will take 5-10 days so I still can't order an alternative anyway, this and the fact that once the order was confirmed that I've purchased chemicals, mats and ordered wood to get an enclosure built mean I'm far more out of pocket than I should be !! Not at all impressed.
Jan 14th, 2021

Similar to Andy on here I am also not impressed, they state 1-2 days OR even next day delivery and having ordered last Wednesday we haven't received the Hot Tub... currently been told it should be sometime this week.... chose this hot tub and retailer due to their speedy delivery promise... disappointed and feel like I could have bought my preferred hot tub from another vendor.
Nov 7th, 2020

Nov 6th, 2020

If i could zero stars i would. Cancelled a pre order in August still waiting on refund .. Numerous calls and emails to sort and still no further forward. Very polite to start with now they just dont reply to emails or requests to call me back. Save yourself the stress and anxiety and buy elsewhere.
Oct 22nd, 2020