South Leicestershire Chimney Sweeps

Job description & quote agreed, 1st date they couldnt attend because the scaffolding hadnt arrived, 2nd date they couldnt attend as it was raining (I agree it was correct to cancel), 3rd date they didnt attend. Graham had organised the job & said that his son would help put the scaffolding up & Graham would do the work. 3/4 an hour after they should have started, Grahams son called to say he was very sorry but he was too busy to do our work & he would hopefully be able to do it in a few days. I asked to know when as I would have to ensure they had access to power, his son asked why would they need power, he thought they were only fitting a new blanking cap. He didnt know what the job was, when I explained what Graham had agreed to do & quoted for (in writing), his son informed me he wasnt aware of the work, Graham couldnt do it alone, & he wouldnt be able to do it for many months, so I should get someone else to do it! Thanks so much for the dreadful service. Service: Chimney repair & restoration
Apr 25th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Chimney flue cleaning, Chimney repair & restoration, Stove & fireplace cleaning
Mar 4th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Chimney flue cleaning
Nov 29th, 2022

Graham's great. Excellent service. Phoned him in the hope of getting our chimney swept before January (it's early November) and he managed to come round the same day. Very thorough and clean (lots of duct tape used to seal off the fireplace properly), and a good result in the end (one chimney brush proudly sticking out of the top of a chimney pot). Friendly guy and great choice of headwear (backwards baseball cap). Grateful for his cup of tea. Would highly recommend and look forward to seeing him again next year.
Nov 16th, 2022

Critical: Professionalism Service: Chimney flue cleaning
Aug 28th, 2022