Finlake Holiday Park
Chamber Rating
-
small fry
May 3rd, 2023 -
Shubhav Gupta
Apr 30th, 2023 -
misiekpoole
Apr 29th, 2023 -
William Mottram
Apr 27th, 2023 -
Jay
No housekeeping done on arrival leaving us standing around for 2 hours. No hamper which we paid extra for. Lodge and hot tub was nice but no availability for any activities or swimming pool sessions, even though the pool looked empty. Understaffed?? Online booking system allowed bookings for the sirona spa for my wife and teenage daughters only to be told at the door its 16 plus and turned away. (No mention of this prior). Why have a park that cannot accommodate the amount of visitors? We spoke to reception and asked to leave and was told as there is no availability for anything and our room wasn't ready they would refund us our break minus 1 night. On leaving the girl behind the desk was rude and wouldn't provide proof of refund. Said is was going to complain to her manager to which she replied 'go for it'!! No refund 2 weeks later which wasn't actioned. Now told I can't receive a refund yet because I raised a complaint through hoseasons which I was told to do by reception at finlake.
Apr 23rd, 2023
Contact Info
- (162) 685-3833
Questions & Answers
Q What is the phone number for Finlake Holiday Park?
A The phone number for Finlake Holiday Park is: (162) 685-3833.
Q Where is Finlake Holiday Park located?
A Finlake Holiday Park is located at Barley Ln, Finlake, eng TQ13 0EJ
Q What is the internet address for Finlake Holiday Park?
A The website (URL) for Finlake Holiday Park is: https://www.haulfrynholidays.co.uk/our-parks/south-west-england/finlake
Q How is Finlake Holiday Park rated?
A Finlake Holiday Park has a 4.4 Star Rating from 1325 reviewers.
Ratings and Reviews
Finlake Holiday Park
Overall Rating
Overall Rating
( 1325 Reviews )small fry on Google
Shubhav Gupta on Google
misiekpoole on Google
William Mottram on Google
Jay on Google
No housekeeping done on arrival leaving us standing around for 2 hours. No hamper which we paid extra for. Lodge and hot tub was nice but no availability for any activities or swimming pool sessions, even though the pool looked empty. Understaffed??
Online booking system allowed bookings for the sirona spa for my wife and teenage daughters only to be told at the door its 16 plus and turned away. (No mention of this prior). Why have a park that cannot accommodate the amount of visitors?
We spoke to reception and asked to leave and was told as there is no availability for anything and our room wasn't ready they would refund us our break minus 1 night. On leaving the girl behind the desk was rude and wouldn't provide proof of refund. Said is was going to complain to her manager to which she replied 'go for it'!!
No refund 2 weeks later which wasn't actioned. Now told I can't receive a refund yet because I raised a complaint through hoseasons which I was told to do by reception at finlake.