Joy Services Group

Critical: Punctuality, Quality
Apr 25th, 2023

Services: Heating system maintenance, Plumbing leak detection, Heating system repair, Plumbing pipe repair Positive: Professionalism, Quality, Responsiveness
Apr 2nd, 2023

Having found Joy are able to do plumbing & electrics we though this would be a good company to start using.....how wrong were we. The only positive - we called them for an emergency in our rental property and they came out the same day. They isolated the problem and told the tenant they would call us - they never did. We had to call them, each time they said they would call us back but never did. I lost count of the times we phoned them. We asked for the invoice to be send to us, it was sent to the tenant. After about 3 weeks of chasing for a quote to rectify the original problem, it arrived. The quote they sent was not for the work we had asked them to do - just to replace the part (which does not need doing). All in all, the admin side of things is a complete joke.
Feb 9th, 2023

Positive: Professionalism, Punctuality, Value Services: Heating system maintenance, Heating system repair
Feb 2nd, 2023

Positive: Professionalism, Responsiveness
Jan 27th, 2023