Stockwell Group Practice

My GP referred me to Stockwell Group Practice for a Physio afternoon appointment. On 6 April 2023 Thursday afternoon I was greeted by the first receptionist, who was stationed at the desk immediately after coming through the main entrance of Stockwell Group Practice. Sitting at the reception window before I was buzzed into main waiting area. After reading previous reviews I was pleasantly surprised that this receptionist was super helpful, polite and professional. This made my first visit less stressful and had to leave a review.
Mar 31st, 2023

If you like waiting this the GP for slow as hell was given appointment for 11am was not seen until 12:30 my little boy was sick the reception staff are very unhelpful and stating the doctor is a little running behind which was over 1:30 hours is a little behind when I complained to be moved to a new doctor they started saying it doesnt work like that very rude reception people and slow as hell doctor
Apr 22nd, 2023

I have ben at Stockwell Group Practice since 1972 and have always got on well with both reception staff and the medical team. Lately I have been seeing Dr Miah and he has been wonderful and helpful
Apr 12th, 2023

This practice has some good doctors but I think it is actively trying to get rid of patients. Still not doing face to face unless you have a phone call appointment first. This is weird when u ring up about lumps etc and wastes time. Alt least two or three week waits for any appointments. Al triaged through receptionists who have limited medical knowledge. You have to fight and call and call again to be heard which is tiring and distressing.. I could go on ..but just avoid.
Apr 10th, 2023

I know everyone will have a varied experience of this practice but I wanted to share mine. Particularly as a lot of my struggles have been with my mental health. I have always been treated with kindness and compassion by the GPs I have seen here regarding my mental health. I feel really grateful to have received brilliant care from the GPs in this surgery. Particularly Dr May who is now retired and Dr McGuiness. Both have helped me through some of my worst moments. Although the receptionists may come across as unfriendly at times, I find that if I am super polite with them then I receive a good service in return. Sometimes there is a long wait before calls are answered and it can take up to three weeks to get a face to face appointment but I still value this practice.
May 1st, 2023