Blue Dental Care Brixton

Apr 30th, 2023

Dr Judith did a very good and gentle job .I think she is great. I can recommend the practice
Apr 26th, 2023

Apr 25th, 2023

Apr 24th, 2023

I hadnt been to the dentist for a while, I had explained to the dentist that I was experiencing pain in one of my teeth and explained I was having aligner treatment. I was told by Dr Kaba that I have periodontitis and that my teeth are likely to fall out. This was of course a huge shock to me. I was told that I need to go and see the hygienist which I did, I booked the full works only to me told I do not have gum disease and that next time I dont need to book such a long appointment and I should not listen to Dr. Kaba and would recommend I see a different dentist (his exact words) however I would not be able to get a refund - which I was confused about as there was nothing I needed a refund for but I did not think anything of it. At this point I am confused and called to get a copy of my notes from my previous appointment as the company I was doing my treatment with asked for this so that they could advise me on what I should do regarding continuing my treatment. I had to call several times just to get the notes emailed over with the receptionist constantly making errors in my email even though I spelled it out for her several times. During this time I had visited another dentist who reiterated what the hygienist at this practice told me (no gum disease). I was still waiting for the notes and would constantly call to speak to the dentist just to provide me with some clarification. I was constantly messed around by the receptionist saying that the dentist is busy and that she will call me back. Eventually I received a call from the manager who was extremely hostile from the onset claiming that I was calling for a refund because that is what the dentist had said, when I explained to him that I was not in fact calling for a refund and simply wanted clarification on the condition of my teeth he implied I was lying and that the notes said I wanted to know if my teeth had moved back and I was asking for a refund - this was clearly missing from the notes that were sent to me. This practice has been unhelpful and the manager is extremely unprofessional and behaved in an imbecilic manner. Would not recommend at this place at all.
Apr 23rd, 2023