Whites winter warm

Critical: Professionalism, Punctuality, Quality
Mar 21st, 2022

Nov 11th, 2021

Aaron does not hold the competency to install an unvented hot water cylinder and therefore has contravened building regulations. When he informed us our unvented hot water cylinder needed replacing he made no mention that he was not G3 qualified for unvented hot water cylinders. His installation now needs to be removed and corrected by a competent qualified plumber to ensure it conforms to building regulations. He also invoiced us for items that were more expensive than what was actually installed. We were invoiced for a water softener at 516, but he in fact installed one which can be obtained for around 100. He was paid nearly 2000 upfront to install a shower suite in our property. He failed to turn up to our address and was repeatedly late. He also thought it was acceptable to be rude and dismiss us when he was challenged on this by hanging up the phone. He gave us more excuses than a politician throughout. He damaged items at our property and showed no care in communal areas leaving dirt and rubbish behind. He then took our monies refusing to refund us and has ignored any communication since. We have had to proceed with a Small Claims Court case against Aaron and he has been reported to GasSafe, Hounslow Council building control as well Trading Standards who are treating this as a criminal breach. Please stay away and use someone who is competent and honest. Services: Shower installation, Water heater installation
Jun 7th, 2020

Very professional gentleman, gave honest and good advice when needed, pricing was very reasonable and the work was to a high standard. have now been using this company regularly would highly recommend.
Mar 8th, 2020

Positive: Punctuality, Quality, Value
Dec 28th, 2019