Invate Ltd

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9 Apollo Ct, Koppers Way
Fellgate and Hedworth Ward, eng NE31 2ES - (191) 230-6680
Hours
Chamber Rating
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David P
Oct 25th, 2022 -
Fran Leach
Nov 12th, 2021 -
Karan Sandhu
Jun 28th, 2021 -
Eleanor Linsley
Jun 22nd, 2021 -
Gemma Taylor
Dec 25th, 2020
Contact Info
- (191) 230-6680
Questions & Answers
Q What is the phone number for Invate Ltd?
A The phone number for Invate Ltd is: (191) 230-6680.
Q Where is Invate Ltd located?
A Invate Ltd is located at 9 Apollo Ct, Koppers Way, Fellgate and Hedworth Ward, eng NE31 2ES
Q What is the internet address for Invate Ltd?
A The website (URL) for Invate Ltd is: http://www.invate.co.uk/
Q What days are Invate Ltd open?
A Invate Ltd is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Invate Ltd rated?
A Invate Ltd has a 1.5 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Invate Ltd
Overall Rating
Overall Rating
( 10 Reviews )
David P on Google

Fran Leach on Google
I used the laptop for around a week and found that I am literally unable to type on it due to the unusual layout of the keyboard. I contacted Invate to ask if anything could be done, as the laptop was in perfect condition, I had not used any of the software, and I still had all of the original packaging. I have now received a condescending email from a member of staff, who helpfully explained "this is why we offer upgrades prior to shipping". There were no solutions offered.
I will now have to purchase a new laptop, which will not include the software that was supposed to help me to study. I receive disability benefits and this puts me in a difficult situation.
It was impossible for me to know whether the laptop would be suitable as I had no opportunity to physically see it. In my opinion, this company is completely unfit to supply laptops for disabled students. It is such a shame as it causes additional stress at a time that is already so stressful.

Karan Sandhu on Google

Eleanor Linsley on Google
They said in an email they would arrange a delivery slot with me however the next email I recieved from them was telling me my order had been shipped and would be delivered the next day with an 11 hour delivery window, and that if I missed the delivery I would have to put up the cost of redelivery. 11 hours I could have potentially had to stay in on a Saturday to recieve the delivery with no prior warning or communication.
When my laptop finally arrived it didn't have Microsoft Office installed even though the delivery note said it had been. I contacted them and they said uni would do it for me. It's quite literally there in black and white on the list of items I should have recieved from Invate. The same guy gave me 3 completely different reasons as to why it hadn't been installed in the space of half an hour.
I also got a call and an email the following week after the delivery to ask what laptop case they had sent to me because apparently they had no idea what they sent and it was affecting their inventory.
If you are unlucky enough to get Invate as your supplier ask DSA if they can change suppliers for you, avoid Invate like the plague!

Gemma Taylor on Google