HealthNet Homecare including the Stork Fertility Service

Appallingly and frustratingly awful. Insist you use their 'portal' to book deliveries which then continuously says 'invalid request'. When phoning, its always a call centre experience with a robotic voice saying 'it hasn't been authorised yet' or 'we haven't received the script'...Every single time???? ...I can't face it any more! Message to Healthnet Homecare - Get your finger out - It is NOT my job to micro manage yours!
Dec 20th, 2022

Just the worst. Sending out fertility medication they know has too short a shelf life to be used in time. Really scummy company, theyve caused untold amounts of stress. Customer service leaves a lot to be desired. Truly despise them, wont ever use again. Strongly recommend looking elsewhere for fertility medication, these guys just do not care. They only want your money.
Aug 30th, 2022

Jun 30th, 2022

Absolute shambles of a company, unclear about what they are providing, rude and no joined up working, no compensation available. Basically just making those suffering the worst suffer even more. Avoid if you can (but you probably can't as our tax payers money is paying for it)
Jun 8th, 2022

My husband has had his delivery of his multiple sclerosis pills transferred to this company who have failed to show yesterday and today, he is supposed to have a 2 week buffer of pills in case of emergency, but due to failure to deliver on several promised occasions we no longer have that. We spoke to a person at the call centre yesterday who assured us husbands medication would be delivered today we have been in all day, and no delivery. And no medication left at all. Its not open till Monday now, This is really not acceptable
May 24th, 2022