Farnworth Post Office

Take too long to serve with just one staff member on. Some clerks nice others not so friendly. Myself and others have queued up outside past opening time. Not great.
Dec 6th, 2022

The staffs ( old asian guy and women) always try me to charge the most expensive postage for sending the parcel. I asked to send my parcel for 24h tracking service ( costs under than 5) then the guy said to me it will costs more than 7. After arguing he did 1st class with signature 5. Even I couldn't send it for tracking service .
Mar 2nd, 2023

Went in today, no signal to load emails etc, staff incredibly rude and confrontational, kept calling me boss and bro ridiculously bad service all round! Please get us an actual post office in farnworth as this cannot be all we have from here on in. This is madness, post office tucked at the back of a corner shop with 1 very rude guy behind the desk who really hates his job. Thanks. The absolute worst, avoid the whole place and go bolton for your postal needs
Jan 5th, 2023

i have been to this post office twice and found the service very poor,told me this morn that the Amazon hub was not working and i would have to redo it via post office system...asked if other post office could do Amazon Hub and was told no! but after returning home and cancelling Amazon hub to post office system..went to another post office who informed me that there was no problem with Amazon hub after all..and got it sorted by them...make up your own minds what his motive was...not happy!
Jan 3rd, 2023

Hardly any banks left in Farnworth, so the Post Office here gets very busy at times. However, I went in yesterday and I was the only customer there with two staff on duty. Part way through serving me, the cashier decided to go to the other cashier and have a chat about some procedure or other. It could have waited as the other cashier wasn't serving anyone at that time. After a minute or two, I reminded the one serving me to come back so I could finish what I was doing. By then I had lost my train of thought and narrowly avoided making a mistake. I told him that I wasn't happy that he had walked away like that, but he didn't even apologise. Customer service in this Post Office is often sadly lacking. Occasionally it can be a better experience, but on the whole it is poor.
Mar 15th, 2023