Cosatto Headquarters

What an amazing company. The giggle travel system we bought for our daughter was a dream and looked just as pristine and funky when we got it out of the loft to use with our son, however we've found a couple of issues and needed replacement parts. Despite being a discontinued pattern, we were able to order the bits we needed. The team at cosatto went above and beyond to help and everything arrived pretty much the next day. They've been unbelievable each time we've contacted them and you can tell it's a small but tightly run team by the level of personalised customer service they are able to provide. We really can't thank you enough.
Feb 26th, 2023

Lovely soft blanket would definitely recommend
Oct 3rd, 2022

We bought a baby car seat that worked perfectly, for a while. We noticed one day that the baby car seat no longer turned freely as it was hard against the backrest of the car seat. We tried 2 different baby seats to make sure that the backrest wasnt the issue and these both left a space to turn freely. Cosatto collected the seat for inspection, only to return it stating that they had lubricated it. Lubrication is not the problem. We have sent them videos of the seat being hard against the backrest and they simply do not want to know. Either the baby seat is meant to be hard against the backrest making it difficult to turn and giving our son very little room and making it not fit for purpose (it wasnt this way for the first few months of use). Or the seat is faulty. Which one is it cosatto? When these seats work they are extremely good, as soon as something goes wrong the experience is a complete nightmare.
Sep 29th, 2022

I ordered from Cosatto recently and while I was so incredibly happy with the delivery it was slightly too big so I needed to buy a smaller version - I was a bit nervous about the process of returning the buggy, re-ordering etc. but once I got on the phone to Mia in HQ it could not have been an easier process - Thank you Mia for your help, putting me at ease and setting everything up so quickly! Fantastic service - Beautiful products... Well done all around Cosatto (and Mia)
Sep 18th, 2022

CosattoI let you know the other day that Id lost my baby. Im impressed at how compassionate the person I spoke to was, and Ive just received a gorgeous bunch of flowers which I really wasnt expecting, and a lovely card. You guys are the best and when I get pregnant again Ill be returning to buy myself another pram etc. Thank you so much for the kind words and thoughts as I go through this really really difficult time. Xx
Sep 12th, 2022