Boots Opticians

This is my regular optician as I wear contact lenses and I have had good service for many years. Today I visited because of a potential problem with my eye. I was seen quickly and the examination was extremely thorough with many technical tests. The optician explained what he was doing each time and gave me information in a clear manner. His advice was reassuring and he answered any questions I had. I could not have received better service. Thank you.
Jan 21st, 2023

Have now failed to action the updating of my contact lenses twice now, so that I've been overpaying now for 4 months. Were very apologetic when I raised this the first time, but then have failed to take any action again. The clinical service is fine though and the team have always been polite and friendly when I've come in to get my glasses fixed or updated.
Feb 29th, 2020

We took our two boys to Boots today in Farnham for their eye test they are both autistic so its a big thing for them to go, and we had a bad experience somewhere else which doesn't help. The staff we really good the shop wasn't to busy, very calm place which we need for the boys. The eye test was really in depth and the optician took his time to explain every stage to the boys which really helped everyone. One of the boys needed glasses and the staff took their time with him and didn't try to sell us designer ones, they showed us the NHS glasses which we came back with. We will be using Boots from now on for all of the family.
May 7th, 2018

Open store and good quality house of frames
Dec 11th, 2016

I found Boots in Farnham very nice & very helpful. The eye test is thorough, which is more important than perceived customer service. I paid more than I expected, because I got two pairs with thin lenses, one transition lenses. When I have gone back with repairs (tightening hinges etc) they do them on the spot for no charge. Good with my children too. I don't post reviews generally but I thought I'd add balance to the first two rants.
Feb 22nd, 2015