Avicenna Pharmacy Farnham

They are so rude and unhelpful. Always being kept waiting on the phone and in the store. Regularly asked out loud if a certain drug is the right one - complete breach of privacy. Always just excuses when prescriptions or notifications are delayed - no acknowledgment or apologies. A little bit of warmth, friendliness and human touch would go a long way
Apr 5th, 2023

Always had a good experience so 5 stars it is!
Feb 23rd, 2023

Always really helpful
Nov 18th, 2022

Every time I have had to use a local pharmacy they have been excellent. Contrary to some, I have had no problem with the 'phone, and I have had helpful information. The same applies in store.
Jul 27th, 2022

On several occasions mistakes have been made, for example when my newborn babys prescription items were not in stock they forgot to try to reorder again so we were waiting much longer than needed (until I came back and chased them to order it). Not ok when dealing with a 6 week old babys medication. They very rarely answer the phone and one of the ladies on the desk is consistently rude and seems to get very flappy and overwhelmed at the simplest of questions. The wait time is also ludicrous, they ask you to come back in a few hours for a basic prescription. Ive always been used to waiting 15 mins at other pharmacies but here they think its ok to send you away and come back again which is far from convenient. The pharmacist himself is actually brilliant, shame he doesnt have better staff looking after the customers.
Jul 7th, 2022