The Village Surgeries Group

Always nice and helpful
Oct 15th, 2022

Absolutely no privacy, receptionists don't seem to realise you may not want to discuss personal information with everyone else in the tiny waiting room at the farndon surgery.
Sep 28th, 2022

Almost impossible to get a same day appointment, over 100 redials and still no answer
Aug 29th, 2022

Absolutely low service, no help, no appointments, no good doctors ! and this is happening in the 21st century?
Jul 13th, 2022

Just really disappointing. Ignoring the difficulties for getting a F2F consultation which I am aware of through past experiences - I had a VERY simple requirement for a my Doctor to sign a Visa applicationm form to confirm my fitness. 2 minute job at most to review my medical records and sign the form. Appreciate this is not a medical emergency but without it I cannot perform my job. Multiple other colleuges got the same service without any issue from their local doctors. Advised by receptionist that they do not provide this service, without realy understanding the simplicity of requirement. When questioned I was advised to raise a complaint online. Not really the experience I was hoping for and wholly non personal and disappointing. Not the receptionists fault who no doubt have to bear the brunt of frustrations by unsatisfied clients such as myself but just not the level of service I would have expected for a local surgery. In fairness once I have had finally got to use doctors there in the past I have had no complaints.
Aug 11th, 2022