Five Star Nails

After a 45 minute wait for my booked appointment and absolutely no apology or explanation I walked out, so so disappointed, and after using them for years I have to say its slowly got worse! Last couple of sets of nails have not been to the normal standard! But price has gone up, not sure whats going on at the moment hopefully they will get on top of things because it was a great place but right now its not somewhere I would recommend and I have recommended a lot of people! Services: Acrylic nails, Pedicure
Mar 15th, 2023

Service: Sculpted nails
Dec 24th, 2022

Amazing. Friendly lady, very skilled. Love my nails, thank you
Dec 12th, 2022

Oct 13th, 2022

I visited this Nail Salon as it was open on a Sunday which was very Useful When I arrived there was noone on the reception all the employees were with customers One employee shouted across the shop asking what I wanted so I said I would like Gel Acrylics I was td too wash my hands and I did so and sat down at this point not one employee approached me they all just looked at me I wasn't sure if too touch the cour charts too pic my colours or not so I didn't I sat in the waiting area for about 15 mins then a young man called me forw!Rd too an empty table and asked me what I wanted so I showed him a picture he barely loved at it before saying I can only do similar too which I reied thats fine I asked price first he said one price then quickly changed it too a more expensive price I just said ok as it was very busy he started on my nails but didn't speak too me at all he was more interested in talking too his colleagues everything was going well I felt a little uncomfortable as I was just sat there I wasn't asked if I would like a drink like alot of other people were even though there was a sign up saying one complimentary Drink available afew regulars came in and he chatted too them all the while ignoring me then as he was filing my finger he was being rather rough and cut me said oops and carried on 2 secs later he did exactly the same thing again and carried on filing into 2 open cuts that were very painful he then finished my nails and I paid I think the way I was treated was not on I wasny6made too feel welcome !t all and I don't think I should have had too pay as much as I did for the service as I didn't get spoken too at all and I was injured without the nail Technicians concern he even smudged one of the nails and got quite nasty blaming me I will prob go back too give them a chance but I will be watching like a hawk too see what it is like I last went too thos salon many years ago before it expanded
Aug 18th, 2022