Deans Marine

Just working on a HMS Vanquiser (to convert into a Churruca class destroyer). Packing was perfect. Hull quality superb. Laser cuts and fittings in the kit are good and very complete. Resine ones need some work, but white metal are perfect. Instructions are enough (taking IKEA standards...). Additional fittings are impressive. Communication just strictly correct, but fast and efficient.
Jan 22nd, 2023

Just finished HMS Solebay,end result very very good. Glassfibre hull is superb,cut plastic sheets are excellent. Metal fittings generally good. Replaced resin torpedo tubes,with copper tube.Some other resin fittings needed some work. Instruction sheets possibly a bit vague,main plan drawing good. 3rd model from Deans,fact is nobody does what they do better, or in such numbers of kits. Even an average experienced modeler,would have no real problems with the kits I have done,and lets face it what is R/C modelling without a challenge here and there.
Nov 8th, 2022

Simply Awful.... I asked Deansmarine for a PDF of an instruction manual to help me decide which kit to buy. This is the (un-edited) reply I received... ********************** Dear Sir to large to e-mail only print copied suggests you read some of the reviews on the model boat foruns to get a guide to the construction. Regards Deans Marine ********************** My reply... Constructive Feedback Deansmarine needs to hear. Billing Boats, Aeronaut and many of your competitors have taken the small investment in time to: (A) Put decent large Hi-Res images of products on websites - its the 21st Century, everyone has broadband now. (B) Create PDF manuals of instruction kits on websites or is everything you have, based old photocopies? (C) Learn how to spell and construct a grammatically correct sentence when making replies - Badly written replies from a business look very unprofessional. (D) If your pre-sales support is this bad, then after-sales support is not going to be any better. And (E) Congratulations, you have lost a sale! One star is the minimum possible, otherwise the review would be zero stars. Here was Deansmarine's next reply to attack a potential customer who was simply sharing very reasonable constructive feedback... ********************** Sir 41 yeras "" in business, largets"" range of R C kits in the world, 198 kits in production 150 + hulls and semi kits, export to 32 countries Exhibit in 3 EEC countries Deans Marine private forum with 100s of regula "" members and reviews + other forums such as ModelboatMayhem articles. U tube channel for Deans Marine modellers. and bothered regularly "" with con men who want"" a free instruction book for a e bay special kit ? Congratulations, you have lost a sale! We doubt that you would have the skills to assemble one of our kits ? Learn how to spell and construct a grammatically correct sentence when making replies - Badly written replies from a business look very unprofessional Suggest you learn to read you own ????? This one will get a good laugh from the staff, one of the best for years. Deans Marine ********************** If potential customers are "con men" then who are Deansmarine? Look in the mirror Deansmarine. Anyway, as this was Deansmarine's idea of a good laugh to attempt to insult, then attempt a 'pi$$ing' contest with a potential customer and share it among staff, I thought Deansmarine might like the joke themselves. By the way none of the above is libellous, I have the above email from Deans and if a business such as Deansmarine abuses a member of the public, then its in the public interest to inform the public with an authentic Google review. Deasmarine are also in disagreement with HM Government over UK Law, namely UK Distance Selling Regulations 2000 and Deansmarine openly state that they seek to charge retail customers an illegal 'restocking fee', which is only valid for Business to Business transactions. Retail public are exempt from such charges under UK law. Whoever wrote that email to me, they have my deepest compassion, if they see the world in that way.
Oct 17th, 2022

Met Ron dean found him to be very knowledgeable and extremely helpful great display of model boats and modelling accessories for the boat modeller would strongly recommend this company for the boat modeller beginners and experienced
Oct 26th, 2021

Would appear to be making illegal charges imho, I.e. 3% surcharge for PayPal on their checkout pages. Reported to trading standards. Very rude and threatening behaviour when called out on extra charges. Wanted 32 to post a hull when competition only charge 15 for a larger item. 5% "admin fee" also added at checkout. Avoid at all costs, there are better companies out there.
Oct 10th, 2021