A-Z insurance Ltd

Feb 17th, 2023

Critical: Professionalism, Quality, Responsiveness, Value
Jan 20th, 2022

Critical: Professionalism, Quality, Responsiveness, Value
Jan 1st, 2022

Feb 5th, 2021

All these 5* reviews are fake! Avoid at all costs! Myself and my partner moved into one of these flats in December 2020. There was a number of hidden issues which we addressed to Ana as soon as we discovered them. 4 months later and these issues are still outstanding. She has sent handymen who cannot speak English, accompanied by an old lady who is also hard of understanding, to fix plumbing issues. Neither of which are plumbers. This company and its staff are very rude and unprofessional. The management has called us liars when weve pointed out issues and have made zero attempts to fix them. They have given us every excuse in the book to avoid having to act on these issues. The staff act clueless every time you phone them and dismiss anything you say. There is mould around the windows. When this was addressed to the landlord, she said its our fault for not keeping the windows open. The mould was pre-existing, it was only painted over. She acted clueless and blamed us. Now it makes sense why the heating is included in the rent. Because she hopes everyone will keep their windows open and the heating on full blast to dry out her building. Maybe if she took adequate action to establish the faults and repair them, these issues wouldnt persist. She will cut costs on every corner. She will ignore you. She will be rude to you. This is not how youd expect to be treated.
Feb 8th, 2021