Kirkdale Hotel

Jan 28th, 2023

(Translated by Google) I was very surprised in terms of service, accommodation and recreation area for the money. (Original) , .
Jan 20th, 2023

Jan 16th, 2023

Rooms: Windows not able to close AND LOCK on ground level had us reject the first room given to us. Next room we got had a not quite big enough bathroom door (leaving an opening left and or right) that was rather a scratching than a sliding door. Walkability: Its a dry place to stay, and in very close proximity to a train ride of 20 minutes into London, so it was means to an end.. Food & drinks: Wrong Info about Breakfast time in the lobby left us without Breakfast the first morning, hinting at the sign by the door stating the wrong Time (according to witch we were well in time) resulted in a Oh, Ill have to change that (which never happened during our stay) Breakfast consists of two slices of toast (cut in halves) , eggs and sausage (not recommended) getting more usually involves walking to the reception to disturb whoever is on duty looking at his mobile phone.
Apr 13th, 2023

Only the location is good about this place. This is the most awful hotel I ever stayed in! The manager is the worst! I paid for a spa week with all breakfast included and I was lied and refused by a manager to receive my paid breakfast. I had one boiled egg only at 1 morning out of 7 paid! And it was in the most rude manner I've ever seen. My shower was not working many times and at one morning I was promised that the maintenance specialist will come to fix it at 5pm. The stuff completely forgot about me and many hours later I was speaking with the manager and realised that no maintenance specialist will ever come and that he just has to switch the boiler on. I told him that I was waiting 8hours for any news if I'm moving out of the rook or if the prokosed specialist comes to fix it, and no one ever apologised for this situation, nor made up the situation! Curtain in the bathroom was broken, all place was filthy. I never saw manager so disrespectful and lying. I work in the hotel myself and that is not acceptable!
Apr 5th, 2023