Claremont Medical Practice

I have several major health problems with having had a triple bypass, 2 heart attacks, diabetes, COPD, sleep apnea, anxiety and nervous problems. But only contact the surgery when things go wrong. In the last 2 years I have seen my doctor once, a locum once and a paramedic once. Even my '6 monthly reviews' for heart and diabetes checks have been few and far between. Yet when I had a bad burn on my arm earlier this year the nurses were wonderful - although we did not see any doctors in the surgery. When we asked why we were told they were all doing 'research'. Also that this was going to be the way surgeries would be in future! Yet my career (from Penzance) and my son and daughter (from Wellington) and my friends (in Bradford) have no problem getting appointments to see their doctors. The prescription service is terrible, nearly every prescription has something missing (thank goodness we have an excellent pharmacist, Whites in Exmouth who will bring out missed items as soon as we have complained to Claremont). My career has spoken to them, including Practice Manager, yet we still have problems with supply. Apart from the general nurses, who are great, the treatment this patien gets is very poor bordering on care-less.
Nov 16th, 2022

The doctors in this surgery have very limited knowledge treating mental health issues. When you approach them about mental health, their first response (assessed in a tragically insufficient 10 minute chat) is always prescribing anti-depressants rather than exploring other options like talking therapy, exercise etc . Once you are on the medication, they never monitor your usage, never encourage you to come off them, and when you do ask their help to get off them, they give you the standard, unsustainable and failed method (put forward by pharamaceuticals companies) of cutting down by 50% every couple of weeks (which causes severe withdraw effects). I believe the medical community, not just in this surgery, but nationally, is failing people with mental health problems as evident in the worsening mental health crisis in spite of the dramatic and continuing increase in anti-depressant prescriptions (11% of the UK population; 17% of the adult UK population).
Aug 9th, 2021

May 27th, 2021

I am totaly disgusted with two nurses who wer workin in padietry today at 12.30 they were bloody rude to my husband they shudnt be in the job if they cant be polite manners cost nothing
May 1st, 2020

I have tried to make a telephone consultation today Tuesday 12 of November will get one on Monday the 18th 5 day's. Adverts say if you have a persistent cough see gp quickly this is laughable the trouble is what other alternative do you have just wait until you need emergency service if they dont have enough doctors take no more patient's went to 111 said contact gp now .I am 77 so I get put on the scrapheap
Dec 10th, 2019