Carrs Volkswagen Van Centre Exeter

Very poor experience vw t 6.1 warranty only a door recall van came back with door rattling and you try to get through to them to rebook it in Where is the quality control
Feb 25th, 2023

Popped in as my new transporter kombi is leaking water in the drivers door and the sliding door. Spoke to a very rude abrupt member of staff who proceeded over and over to tell WE CANT LOOK AT IF FOR TWO MONTHS. I tried to reason to say look its raining and its leaking now so if someone takes a look theyll see them problem. Completely not interested at all. Avoid this place if you can.
Apr 23rd, 2023

Nice and friendly, very knowledgeable staff and a great selection in stock.
Apr 20th, 2023

Bought a approved used caddy maxi from this place October 2021. 58,000 miles on it 2016 model I paid 16,000 for it. Had a vw full service on it last year always looked after the van in the time iv had it. Last month, 80,000 miles on the clock, its broken down and literally needs a whole new engine. Big ends and Conrods gone apparently, Im currently getting a second hand engine put in it which will be costing me 5000. The van was 4months out of warranty with VW so basically they did not care or have any real sympathy.. thats with the customer care and with this dealership/franchise. What have I learned from this? Well, firstly, VWs approved used clearly doesnt mean ANYTHING. Your better off buying a vehicle from a smaller car dealer for less money, I wish I had...
Apr 17th, 2023

Poor advice, poor service and better manors from the local primary school.
Mar 30th, 2023